Tag Archives : Customer service

BEHIND THE LINE


There’s something about this table I worked at a basement tavern in Charlottetown and the worst and best guests always seemed to sit at the bar where it met the wall. Sort of in the corner. That stool would either be home to big tippers or guys who liked to fight. Most restaurants have a particular table that seems to…

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BEHIND THE LINE


Stories from the worst kitchens in the world Weird complaints are just, well, weird. Sometimes they stem from ignorance or a misunderstanding of how food or restaurants work and sometimes from just plain madness. Burnt enough for ya? Years ago I worked at a large chain hotel’s restaurant. It was mostly good work but we would get some very particular…

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